Who we are

Our website address is: https://aphh.com.au

What personal data we collect and why we collect it

Contact forms

Contact forms are used to send your contact details and request information to our email address for communication purposes. The data is not being stored in the website database.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

Embedded content from other websites

Articles on this site may include embedded content (e.G. Videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Disclosure of personal information outside Australia

We do not disclose personal information outside of Australia to third-party providers located in other countries.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

To request a user data deletion click here.

To request a user data export click here.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Additional information

How we protect your data

We use ssl on your website to protect our website and make sure the connection between server and users is secure. Website security is enforced and maintained by updating content management system core and required plugins used on the website.

What data breach procedures we have in place

A data breach response plan, procedures and clear lines of authority have been set up in the event of a data breach (or suspects that a data breach has occurred). Contact us to obtain or find out more about our data breach response plan.

What third parties we receive data from

This website receives no data from external third parties.

Contacting us

When contacting us (e.g. By email), we process your name, email address and any personal data disclosed in the message itself.
The processing is based on art. 6 (1) f. Gdpr. Purpose and our legitimate interest is answering your enquiry and, if applicable, follow-up questions.

Making a complaint

If you think we have breached the privacy act, or you wish to make a complaint about the way we have handled your personal information, you can contact us using the details set out. Please include your name, email address and/or telephone number and clearly describe your complaint. We will acknowledge your complaint and respond to you regarding your complaint within a reasonable period of time. If you think that we have failed to resolve the complaint satisfactorily, we will provide you with information about the further steps you can take.

To make a complaint click here.

How to contact us

For further information about our privacy policy or practices, or to access or correct your personal information, or make a complaint, please contact us using the details set out below:

office@aphh.com.au